Terms and conditions

📜 Terms & Conditions – Hooked & Layered

By purchasing from Hooked & Layered, you agree to the following terms and conditions. Please read carefully before placing an order.

🛍️ Products

All items are handmade and/or 3D printed, many of which are made to order. Due to the nature of handmade and 3D printed products, slight variations in color, texture, or finish may occur and are not considered defects.

🖨️ 3D Printed Items

3D printed items may show visible layer lines or minor imperfections. These are normal characteristics of the 3D printing process and do not affect the function or durability of the item.

🎨 Custom & Personalized Orders

Custom or personalized items are made specifically for you and are final sale.

Orders cannot be canceled once production has begun.

Please review all customization details carefully before purchasing.

📦 Shipping & Delivery

Processing and shipping times are estimates and are outlined in our Shipping Policy.

Hooked & Layered is not responsible for:

Carrier delays

Lost or stolen packages marked as delivered

Incorrect addresses provided at checkout

🔁 Returns & Refunds

Please refer to our Returns & Refund Policy for full details. Refunds or replacements are only offered for items that arrive damaged or defective and are reported within the stated timeframe.

🐾 Pet Products Disclaimer

Pet items are designed for supervised use only. Always monitor your pet while using our products. Hooked & Layered is not responsible for damage or injury caused by misuse, unsupervised use, or normal wear and tear.

📸 Photos & Intellectual Property

All photos, designs, and product descriptions are the property of Hooked & Layered and may not be copied, reproduced, or used without permission.

🔄 Policy Updates

Hooked & Layered reserves the right to update or modify these terms at any time. Changes will apply to future orders only.